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Introduction to Skywise support portal
This brief video gives you an introduction to the navigation and the support...
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Checking Ticket Status
Once you have created one or several tickets, you will want to check their s...
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Raising a Support Ticket
Raising a support ticket works the same way on all of the different support ...
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Dedicated Portals for Different Products
There is one support portal dedicated for each product. In order to reac...
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Closing and rating a Ticket
When an answer has been provided to you and you think the ticket can be clos...
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CC'ing People on a Ticket
When you create a support ticket, you have the option to include other ...