N-Ops & Crew Frequently Asked Questions

• Rules Factory - Tab Presentation: Library | Calculator | Accumulator
• How to install N-OC Desktop (Earth).
• Rules Factory - Tab Presentation: Rule
• How to automate Gendecs
• ScheduleRevisionTrigger

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N-OC Desktop How To Guides

• RostAct Action
• Filters
• Call Out

N-OC Desktop Getting Started

• Navigate the Gantt
• General all Gantts
• Roster Gantt
• Filters
• The Eye

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N-OC Desktop - Aircraft

• Aircraft Filter
• Aircraft Type

N-OC Desktop - Company

• Address Type
• Addresses
• Bases
• Email Types
• Reference Activities

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N-OC Desktop - Calendar

• Period Rules

N-OC Desktop - Schedule

• Leg Filter
• Schedules
• Schedule Wizard
• Schedule Import
• Aircraft Wizard

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N-OC Desktop - Human Resources

• Block filters
• Crew Complement
• Filters
• HR Documents
• HR Log

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N-OC Desktop - Ground

• Ground
• Service level agreement
• Ground Task Filters

N-OC Desktop - Automation

• Autoassign
• Autoassign Templates
• Reference activities
• Roster Patterns
• Legs

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N-OC Desktop - Cost

• Cost
• The Idea behind Cost calculation
• Exchange rates
• Cost Definitions
• Cost Formula

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N-OC Desktop - Payroll

• Payroll
• Payroll wizard
• Payroll Details
• Payroll User Audit
• Bulk Edit Wizard

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N-OC Mobile

• Logging In and Out of
• Viewing The Monthly Roster
• Confirming Duties and Viewing My Roster
• Viewing Notes on Duties
• Requesting a Duty Trade

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N-OC Web How To Guides

• Adhoc event generator
• ACARS
• Autogenerate GenDecs
• Base month concept
• Business job

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N-OC Web Getting Started

• Introduction to N-OC
• Password credentials
• Logging in and out
• Version Information
• Search

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N-OC Web Flight Management

• Schedule Gantt
• Menu bar
• Aircraft
• Groups and Vehicle Filters
• Leg status display

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N-OC Web Flight Operations

• Create AdHoc schedule
• Edit AdHoc Schedule
• Load
• Departure
• Arrival

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N-OC Web Crew Management

• Roster Gantt
• Filters
• Menu Bar
• Gantt View Dropdown
• Create a Pairing

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N-OC Web Reference Information - Aircraft, Calendars, Company, Ground

• Editors
• Aircraft
• Aircraft
• Aircraft Categories
• Aircraft Configuration

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N-OC Web Reference Information - Human Resources

• APIS
• Bids - Bids Edit
• Block Filters
• Check In from Roster Gant
• Compensation Day Types

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N-OC Reference Information - Factories

• Factories
• Auto Rostering
• General to all
• Pairings
• Automation

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N-OC Web Reference Information - Locations

• Locations
• Association
• Cities
• Countries
• Facilities

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N-OC Web Reference Information - Schedule

• Schedule
• Actual Times
• Call Signs
• Connection Types
• Critical Connections

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N-OC Web Reference Information - System

• Apis Conversion
• Approved Originator
• Checkin IP Address
• CheckOut Ip Address
• Claims Manager

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N-OC Web Reference Information - Views

• Views
• Aircraft
• Aircraft Tracking Log
• Fleet Statistics
• Form M

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Raising Tickets

• Getting to grips with NAVBLUE Support Portal
• Raising a support ticket
• Ticket Criticality
• Ticket Types
• Filling in the Description Box

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Navigating and searching NAVBLUE support portal

• Introduction to NAVBLUE support portal
• How to Search Within NAVBLUE Support Portals
• Dedicated portals for different products

Users

• Adding New Users / Requesting Access for New People
• Super Users
• Activating my account
• Editing my profile
• Changing my password on NAVBLUE support portal

Support Portal Frequently Asked Questions

• How can I see my newest message on top?
• I forgot my password / I can't login
• Not receiving Freshdesk ticket notices via email?
• Old browsers not supported: “this connection is not secure”

Migrated Support Portals

• Airbus TechRequest migrated
• Aviolinx Support Portal migrated