{//% unless portal.user.is_agent %}
Tickets
Welcome
Login
Submit a Ticket
+1 (613) 704-0358
+1 (613) 704-0358
+33 567 34 2929
+44 1483 694517
News
{//% endunless %}
N-Ops & Crew
Enter your search term here...
Search
Solutions
My Tickets
N-Ops & Crew Frequently Asked Questions
24
N-Ops & Crew Solutions
N-OC Desktop How To Guides
3
N-OC Desktop Getting Started
11
N-OC Desktop - Aircraft
2
N-OC Desktop - Company
6
N-OC Desktop - Calendar
1
N-OC Desktop - Schedule
6
N-OC Desktop - Human Resources
26
N-OC Desktop - Ground
3
N-OC Desktop - Automation
8
N-OC Desktop - Cost
6
N-OC Desktop - Payroll
9
N-OC Desktop
N-OC Mobile
30
N-OC Mobile
N-OC Web How To Guides
23
N-OC Web Getting Started
12
N-OC Web Flight Management
20
N-OC Web Flight Operations
33
N-OC Web Crew Management
64
N-OC Web Reference Information - Aircraft, Calendars, Company, Ground
51
N-OC Web Reference Information - Human Resources
63
N-OC Reference Information - Factories
16
N-OC Web Reference Information - Locations
33
N-OC Web Reference Information - Schedule
23
N-OC Web Reference Information - System
35
N-OC Web Reference Information - Views
48
N-OC Web
Raising Tickets
10
Navigating and searching NAVBLUE support portal
3
Users
5
Support Portal Frequently Asked Questions
4
Migrated Support Portals
2
Using this Portal
Recent articles
How to install N-OC Desktop (Earth).
Split pairing block
Schedule Wizard
Searching For a Specific Ticket by Ticket Number
Root Cause Analysis (RCA) Process
ScheduleRevisionTrigger
N-Ops & Crew Solutions
N-Ops & Crew Frequently Asked Questions
Rules Factory - Tab Presentation: Library | Calculator | Accumulator
How to install N-OC Desktop (Earth).
Rules Factory - Tab Presentation: Rule
How to automate Gendecs
ScheduleRevisionTrigger
View all (24)
N-OC Desktop
N-OC Desktop How To Guides
RostAct Action
Filters
Call Out
N-OC Desktop Getting Started
Navigate the Gantt
General all Gantts
Roster Gantt
Filters
The Eye
View all (11)
N-OC Desktop - Aircraft
Aircraft Filter
Aircraft Type
N-OC Desktop - Company
Address Type
Addresses
Bases
Email Types
Reference Activities
View all (6)
N-OC Desktop - Calendar
Period Rules
N-OC Desktop - Schedule
Leg Filter
Schedules
Schedule Wizard
Schedule Import
Aircraft Wizard
View all (6)
N-OC Desktop - Human Resources
Block filters
Crew Complement
Filters
HR Documents
HR Log
View all (26)
N-OC Desktop - Ground
Ground
Service level agreement
Ground Task Filters
N-OC Desktop - Automation
Autoassign
Autoassign Templates
Reference activities
Roster Patterns
Legs
View all (8)
N-OC Desktop - Cost
Cost
The Idea behind Cost calculation
Exchange rates
Cost Definitions
Cost Formula
View all (6)
N-OC Desktop - Payroll
Payroll
Payroll wizard
Payroll Details
Payroll User Audit
Bulk Edit Wizard
View all (9)
N-OC Mobile
N-OC Mobile
Logging In and Out of
Viewing The Monthly Roster
Confirming Duties and Viewing My Roster
Viewing Notes on Duties
Requesting a Duty Trade
View all (30)
N-OC Web
N-OC Web How To Guides
Adhoc event generator
ACARS
Autogenerate GenDecs
Base month concept
Business job
View all (23)
N-OC Web Getting Started
Introduction to N-OC
Password credentials
Logging in and out
Version Information
Search
View all (12)
N-OC Web Flight Management
Schedule Gantt
Menu bar
Aircraft
Groups and Vehicle Filters
Leg status display
View all (20)
N-OC Web Flight Operations
Create AdHoc schedule
Edit AdHoc Schedule
Load
Departure
Arrival
View all (33)
N-OC Web Crew Management
Roster Gantt
Filters
Menu Bar
Gantt View Dropdown
Create a Pairing
View all (64)
N-OC Web Reference Information - Aircraft, Calendars, Company, Ground
Editors
Aircraft
Aircraft
Aircraft Categories
Aircraft Configuration
View all (51)
N-OC Web Reference Information - Human Resources
APIS
Bids - Bids Edit
Block Filters
Check In from Roster Gant
Compensation Day Types
View all (63)
N-OC Reference Information - Factories
Factories
Auto Rostering
General to all
Pairings
Automation
View all (16)
N-OC Web Reference Information - Locations
Locations
Association
Cities
Countries
Facilities
View all (33)
N-OC Web Reference Information - Schedule
Schedule
Actual Times
Call Signs
Connection Types
Critical Connections
View all (23)
N-OC Web Reference Information - System
Apis Conversion
Approved Originator
Checkin IP Address
CheckOut Ip Address
Claims Manager
View all (35)
N-OC Web Reference Information - Views
Views
Aircraft
Aircraft Tracking Log
Fleet Statistics
Form M
View all (48)
Using this Portal
Raising Tickets
Getting to grips with NAVBLUE Support Portal
Raising a support ticket
Ticket Criticality
Ticket Types
Filling in the Description Box
View all (10)
Navigating and searching NAVBLUE support portal
Introduction to NAVBLUE support portal
How to Search Within NAVBLUE Support Portals
Dedicated portals for different products
Users
Adding New Users / Requesting Access for New People
Super Users
Activating my account
Editing my profile
Changing my password on NAVBLUE support portal
Support Portal Frequently Asked Questions
How can I see my newest message on top?
I forgot my password / I can't login
Not receiving Freshdesk ticket notices via email?
Old browsers not supported: “this connection is not secure”
Migrated Support Portals
Airbus TechRequest migrated
Aviolinx Support Portal migrated
Can't find what you're looking for?
Let us help you!
Submit a Ticket