If a N-OC user has forgotten their password, follow the steps below.
If you are logged in as an administrator,
- Navigate to Users through the menu.
- Edit the user and set a new password in the Password input field. Afterward, click the Save button.
- The user can now log in with the new password. It’s recommended that the user immediately changes their password by clicking the Change password hyperlink of the Login tab.
- The user can now insert their old password and choose a new one. Once they have done that, they can log in with their new password.