{//% unless portal.user.is_agent %} Tickets
Welcome
Login Submit a Ticket News {//% endunless %}

Cancel Flight

Cancelling a flight

To cancel a flight, right click the flight leg. After, select the Cnl icon on the bottom right, under ‘Irregular’.


A screenshot of a computer

Description automatically generated

 

First, select an ASM Reason code for the cancellation.

Additionally, you can add a comment (this is optional).

 

A screenshot of a computer

Description automatically generated

 

Then, click the NEXT button. 

Select the messages that should be sent out. The message to be sent can be viewed by clicking the  icon.


A screenshot of a computer

Description automatically generated 

Click the SAVE button  to update the information and process the messages.

 

The leg is now shown, in red, on the Gantt in the ‘Cancel’ section at the bottom of your screen.


A screenshot of a computer

Description automatically generated 

The comment created is shown as a note on the flight leg.

 

Reinstating a cancelled leg

To reinstate a canceled leg, right-click it then select the Rein icon.

 

A screenshot of a computer

Description automatically generated

 

Select an ASM Reason code for the cancellation.


A screenshot of a computer

Description automatically generated

 

Add a comment (Optional).

 

Click the Next button to open the Message window.

 

A screenshot of a computer

Description automatically generated

 

Click on Save to update the information and process the messages.

 

The flight is sent back to the active flights. You will see the notes we created in the messages, and the red scattered lines indicate an AD-HOC change.

 

A screen shot of a computer

Description automatically generated

 

History

Right-click a flight and select Hist. to display a grid of the history changes.

 

A screenshot of a computer

Description automatically generated

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.