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In this section we will explain how to set up Catering functionality in N-OC. 

Long term planning 

The Catering Master Report is used by tour operators for long term planning of catering needs and to inform the catering stations well in advance. 
This report is designed so that the caterers have the information for the type of meals to be served, equipment needed and how and where the equipment should be loaded.
The report has two sections. 'Standard columns', which are not modifiable from the Catering Grid, and 'Additional columns', where the user can create and modify columns and lists and display them in the catering Grid (See blow).

Catering Master Report - Standard columns:

  • Priority arrows
  • Leg filters 1 and 2
  • Prefix
  • Flight number, 

 Additional columns (examples):

  • Catering station
  • 1st Service
  • 2nd service
  • Category
  • Pantry
  • Store
  • Crew Meal note
The layout is created by using dialogue windows: 'Own List' and 'Custom Columns' and Catering Grid. 
These columns and lists are then displayed in the Catering Grid dialogue (see below). 
  • Columns Priority > Opnumber are not modifiable.
  • All columns to the right of Opnummer are modifiable.         

Near to the 'Day of operations'

Tour Operators -  have an allotment of seats, (by compartments/class), made available to them by a specific airline. 
Closer to the day of operations, N-OC receives data from the Tour Operators as a text file, reads the timetable and creates a report for each catering company by station.
The text file includes: 
  • Total number of passengers - defined by: Adults, Children, Infants and compartment.  
  • Passenger names for special meal requirements (using standard meal codes). 
Note: For N-OC to be able to process this data, 'Special Meal Codes' need to be defined in N-OC. (Located under: Editor > Schedule > Special meal codes).

Catering Load Report

This text file updates a  "Catering Load Report" which is used by the catering companies and crew onboard. 
For example, this report may be sent to crew IPADS on the aircraft, and/or Handling Agents.  
The catering information is also displayed on each flight leg. Right click on the leg and select 'Info' and 'Catering'.



Dependent prerequisite

Own List
When you create an OWN list, it results in list of information which can be used in a dropdown list, (The titles for each dropdown list are created in 'Custom columns'.
Custom Columns
Own List
This needs to be added by your administrator
Tour Operator
Company Type
Load Type
Economy, Business, First Class etc (Hard coded list)
Load Class
Tour operator allotment of seats, Compartments (Load Class).
Optional : 
Flight number
Company, Allotment (Type) -(Hardcoded list) , Load Class.
Catering Grid
All dependencies are optional
(Leg) Filter1, Filter2, Prefix, Flight Number, Catering Station, Own List, Custom Columns.
Catering Master Report
This report is for long term planning. 
Special Meal Codes
Catering Load Report
Own List, Custom Columns, Catering Grid, Special Meal Codes, Meal Codes, Allotment.
Related Topics:
Editors > System > Own List


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